Frequently Asked Questions

If you can’t find the answer you’re looking for, get in touch on 0800 107 7731 or email and one of our team will be happy to help.

  • Where can my employees get screened?

    Your employees will find their Bluecrest service extremely convenient. In addition to health assessments at your premises (if you prefer), your employees can have access the entire Bluecrest Health network of local venues. With services across 2,000 different convenient locations nationwide every year, your employees will find a high-quality service no more than 10 minutes from their home or place of work – we ensure that all customers are always seen in private consulting rooms.

  • How do my employees make an appointment?

    We can provide a freephone number for your employees to book their appointment or they can book online. Once booked, staff will receive an appointment confirmation which includes specific details about the health check.

  • What happens if my employees need to change their appointment?

    We ask for all employees to please ensure they check their availability before confirming the date of their Health Screen. We will always be pleased to rearrange appointment dates and times, however if they fail to attend on the day, we can’t guarantee being able to accommodate them on a future date.

  • What happens on the day?

    Your employees can be assured of a warm welcome and a high-quality clinical service. They will be invited into a private consulting room where a Bluecrest Health Assessment Specialist will take their measurements, blood pressure, blood samples etc. The checks themselves use the latest technology to ensure a first-class service and minimise time. For example, our ECG machines are hand-held devices that electronically transmit readings direct to cardiac specialists – rather than large machines that produce paper-based readings that need to be posted to consultants.

  • How long does it take?

    We advise to allow around 30 to 40 minutes for the appointment depending on the selected package.

  • When are results available?

    Full results reports are sent within 21 days of the assessment. Where results warrant urgent feedback, we provide dedicated, confidential, and proactive support to your employees. Our results report is considered to be one of the most detailed in the sector and we are able to tailor content to your requirements. Results are also available online through our Health Hub.

  • Are results confidential?

    Yes. The discussions your employees have, and results of any tests are completely confidential and will only be provided to them.

  • How can I be sure of quality?

    Bluecrest staff performance is regularly monitored, to ensure we are giving a first-class customer experience. We also regularly undertake phlebotomy audits to ensure high standards of practice. We consistently beat our target of over 90% of customers rating us as good or excellent. All staff also undertake mandatory training related to Health and Safety, Protection of Vulnerable Adults, Fire, Infection Control, Moving and Handling, COSHH and Clinical Practice Observation. Bluecrest is registered and regulated by the Care Quality Commission Certificate number: CRT1-507971752 Provider ID: 1-474288107.