
Who can I speak to about my private health check results if I don't understand them?
Looking at a page of health results can sometimes raise more questions than answers. You may understand some of the information immediately, while other figures, medical terms or colour-coded ratings leave you unsure what they actually mean for your health.
Knowing who to speak to and what support is available can help you make sense of the findings and decide whether any further action is needed.
The good news is that you do not have to work it all out on your own. There are several sources of support available if you need help understanding your results.
Why health check results can be confusing
Health assessments often measure a wide range of health markers, from cholesterol and blood pressure to liver function, kidney function and diabetes risk.
Understanding what those numbers mean in isolation can be difficult. The significance of a result often depends on your age, medical history, current medication and overall health.
This is why it can be helpful to discuss any concerns with a healthcare professional rather than relying solely on the figures themselves.
Start by reviewing your report carefully
Before seeking further advice, it is worth spending some time reviewing your report.
Many health assessment providers include explanations of:
- What each test measures
- Why it matters
- Reference ranges
- Whether a result is considered normal, borderline or outside the expected range
- Recommended next steps
You may find that some of your questions are already answered within the report itself.
Understanding traffic-light ratings
Many private health assessment providers use a traffic-light system to help make results easier to understand.
At Bluecrest Wellness, results are displayed using green, amber and red ratings.
Green Green indicates that a result falls within the expected healthy range for your age, sex and background.
Amber Amber suggests that a result is slightly outside the optimal range or may be worth monitoring.
Red Red highlights a result that falls outside the normal range or into a higher-risk category. This does not provide a diagnosis, but it does indicate that further review or follow-up may be appropriate.
Understanding these ratings can help you identify which results may require more attention.
Can I speak to a GP about my results?
Yes. A GP is often one of the best people to speak to if you are unsure about your results.
They can review your findings alongside your medical history, symptoms and any existing health conditions.
A GP may also recommend further testing, monitoring or treatment if necessary.
Even if your results come from a private health assessment, a GP can still help you understand what they mean in the context of your overall health.
Can I speak to the health assessment provider?
Many private health assessment companies offer additional support after your results are available.
Depending on the provider, this may include:
- Written explanations
- Customer support teams
- Clinical guidance
- Access to healthcare professionals
- Follow-up consultations
Checking what support is included with your assessment can be a useful first step if you have questions.
What if I am worried about a particular result?
It is understandable to feel concerned if you see a result that is highlighted in amber or red.
However, an abnormal result does not automatically mean there is a serious health problem.
Many health markers can be affected by factors such as:
- Recent illness
- Medication
- Stress
- Exercise
- Diet
- Hydration levels
This is why results often need to be interpreted within a wider context rather than viewed in isolation.
If you are worried, speaking to a healthcare professional can help provide clarity and reassurance.
When should I seek medical advice?
You should consider speaking to a healthcare professional if:
- Your report recommends follow-up
- You have symptoms that concern you
- You receive a result that you do not understand
- You are unsure whether any action is needed
Seeking advice does not necessarily mean there is a problem. Often it is simply the best way to gain a clearer understanding of your health.
Can I compare my results with previous assessments?
Yes. Comparing results over time can often be more useful than looking at a single result on its own.
Tracking changes can help you:
- Monitor trends
- Identify improvements
- Spot areas that may need attention
- Understand how lifestyle changes are affecting your health
This longer-term view can make results easier to interpret and more meaningful.
Questions to ask when discussing your results
If you speak to a healthcare professional about your report, it can help to prepare a few questions in advance.
For example:
- Is this result within the expected range for someone like me?
- Does this result require further investigation?
- Could medication or lifestyle factors have influenced it?
- Should I have this test repeated?
- Are there any changes I should consider making?
These questions can help ensure you leave the conversation with a clearer understanding of your results.
Understanding your Bluecrest Wellness results
Bluecrest Wellness results are designed to be straightforward and easy to understand, using a simple traffic-light system to highlight areas that may need attention.
Results are typically available through your secure My Wellness dashboard within a few days of your assessment. Each report includes explanations of key health markers and guidance where appropriate.
For those who would like additional support, Bluecrest Wellness also provides access to a 24/7 GP helpline for a year following a health assessment. This can provide an opportunity to discuss your results, ask questions and gain a better understanding of what they may mean for your health.
Understanding your health information can help you make informed decisions and feel more confident about any next steps.
Need help? Call free on
0800 652 2183 to speak to one of our team.
Dr Martin Thornton
Chief Medical Officer, BluecrestAnna Jones
Chief Nursing Officer, Bluecrest













































































